A leading consumer finance bank found itself boxed in by its own infrastructure. Rigid legacy applications made it difficult to adapt or transform IT operations at the pace the business needed, while the high cost of maintaining on-premises equipment kept adding to an already expensive operating model. On top of that, manual processes were driving up people costs and slowing things down further; outdated legacy applications kept adding to operational expenses, and the reliance on manual work caused persistent time delays across the business. The bank needed a clear path forward, one that could modernize its IT foundation and bring its cost structure back under control.
Ascendion’s due diligence, powered by its Pathfinder framework, helped the bank identify optimization opportunities that could save 41% in IT costs over three years – starting with a value hypothesis built around fit-shoring opportunities to reduce overall IT spend.
Beyond the initial assessment, Pathfinder helped the bank develop a unified application architecture, debt heatmaps across technologies and applications, a cloud transformation plan, and a vendor consolidation roadmap, giving the bank a clear, structured path to sustained cost reduction rather than a one-time fix.
Delivered a 60% operational cost reduction through the framework's value hypothesis.
Achieved a 15% process debt reduction through automation and agile adoption.
Reduced technology debt by 11% through immediate legacy modernization opportunities.
Delivered 8% in cost savings through cloud transformation.
